配送ポリシー

Shipping Policy 
Last Updated: September 24, 2026

Thank you for shopping at Foercute (operated by Foercute). This Shipping Policy applies to all U.S. orders placed through our website www.foercute.com.

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after we receive your order confirmation email. Business days are based on Beijing Time (UTC+8). Orders placed before 12:00 PM (noon) Beijing Time will be processed on the same day; orders placed after this cut-off time will be processed on the next business day. The total delivery time is the sum of the processing time and the shipping time (see Section 2 for estimates).

You will receive another notification when your order has shipped.

During peak seasons or promotional events, processing may take slightly longer. We will notify you if delays occur.

2. Shipping Rates & Delivery Estimates

We ship to U.S. addresses only. We do not ship to other countries or regions.

We do not deliver to P.O. Box addresses, APO/FPO/DPO military addresses, or non-continental U.S. territories (such as Puerto Rico, Guam, U.S. Virgin Islands, etc.). For full details, see Section 10 below.

Standard Shipping: For U.S. orders, we apply a flat shipping fee based on the total order value (subtotal in USD, before taxes, discounts, and shipping charges). The fee is determined according to the table below:

Please note: Delivery times are estimates provided by our shipping carriers. Actual delivery may vary due to factors beyond our control, such as strict customs clearance procedures, local postal delays, or severe weather conditions.

3. Shipping Carriers

We use a combination of reliable carriers depending on your location and package size, including but not limited to: USPS, FedEx, DHL, or other reliable U.S. carriers. You will receive a tracking number once your order is shipped.

4. Tax and Duty Policies

Tax and Duty Policies for U.S. Orders:

For U.S. customers, Sales Tax may apply depending on your state's regulations, and it will be calculated and displayed at checkout.

For U.S. orders, any applicable U.S. import duties, tariffs, or customs fees imposed by U.S. authorities are the sole responsibility of the customer, unless otherwise stated at checkout. These charges are not included in our product or shipping prices. We recommend contacting U.S. Customs and Border Protection for further information before placing an order.

To avoid delays, please ensure your shipping address and contact information are accurate at checkout.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package. Please allow 24–48 hours for tracking information to update after you receive the email.

If you do not receive tracking details within 5 business days of placing your order, please contact us at connect@foercute.com.

6. Address Errors & Undeliverable Packages

It is your responsibility to provide a complete and accurate shipping address. Please double-check your address at checkout.

If a package is returned to us due to an incorrect or incomplete address provided by you, or because it was unclaimed at the local post office, we will contact you to arrange reshipment. You will be charged for the actual cost of re-shipping.

If you realize you entered the wrong address after placing your order, please email us immediately at connect@foercute.com with your order number and corrected address. We will do our best to update it before the order is shipped, but we cannot guarantee changes after the package has been dispatched.

7. Lost, Stolen, or Delayed Packages

Lost in transit: If your tracking shows “delivered” but you have not received the package, please first check with neighbors or your local post office. If still missing, contact us within 10 days of the “delivered” date. We will open an investigation with the carrier. Once the carrier confirms the package is lost, we will either issue a refund or send a replacement (at our discretion).

Stolen packages: We are not responsible for packages stolen after delivery confirmation. Please ensure a secure delivery location or consider using a pickup point.

Delayed packages: While we strive to meet delivery estimates, we cannot guarantee specific delivery dates. We are not liable for delays caused by carriers, customs, or force majeure events.

8. Split Shipments

If your order contains multiple items, they may be shipped separately to ensure faster delivery. You will receive separate tracking information for each shipment. No additional shipping charges will apply for split shipments unless you requested express delivery for part of the order.

9. U.S. Import Compliance

All our backpack products are crafted from ethically sourced materials (e.g., premium synthetic leather/canvas). By placing an order, you confirm that the products comply with applicable U.S. import laws. If U.S. customs prohibits the import of our products, we may cancel the order and issue a refund. If the package has already been dispatched and is returned to us, any shipping costs incurred may be deducted from the refund.

10. Shipping Restrictions for Specific Addresses

We do not ship to P.O. Box addresses, APO/FPO/DPO military addresses, or non-continental U.S. territories (including but not limited to Puerto Rico, Guam, American Samoa, U.S. Virgin Islands, etc.). If you provide such an address, we will cancel the order and issue a refund; if the package has already been dispatched and is returned to us, any shipping costs incurred will be deducted from the refund.

11. Contact Us

If you have any questions about your shipment or this policy, please contact us at:

Email: connect@foercute.com
Tel: +8615391556650

Our shipping address (for returns only – not for customer pickups):
Room 608, 6th Floor, Ziyuangang
1381 Jiefang North Road, Baiyun District
Guangzhou City, Guangdong Province
China