Politica di spedizione

Last Updated: August 1, 2026

Thank you for shopping at Foercute (operated by Foercute). This Shipping Policy applies to all orders placed through our website www.foercute.com.

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after we receive your order confirmation email. Business days are based on Beijing Time (UTC+8). Orders placed before 12:00 PM (noon) Beijing Time will be processed on the same day; orders placed after this cut‑off time will be processed on the next business day. The total delivery time is the sum of the processing time and the shipping time (see Section 2 for estimates).

You will receive another notification when your order has shipped.

During peak seasons or promotional events, processing may take slightly longer. We will notify you if delays occur.

2. Shipping Rates & Delivery Estimates

We ship to the following countries/regions only: the United States, the United Kingdom, Germany, France, Spain, Portugal, Australia, Singapore, Malaysia, Thailand, and Japan. We do not ship to other countries or regions.

Standard Shipping: For all destinations we serve, we apply a flat shipping fee based on the total order value (subtotal in USD, before taxes, discounts, and shipping charges). The fee is determined according to the table below:

 

Please note: Delivery times are estimates provided by our shipping carriers. Actual delivery may vary due to factors beyond our control, such as strict customs clearance procedures, local postal delays, or severe weather conditions.

We do not deliver to P.O. Box addresses, APO/FPO/DPO military addresses, or non‑continental U.S. territories (such as Puerto Rico, Guam, U.S. Virgin Islands, etc.). For full details, see Section 10 below.

3. Shipping Carriers

We use a combination of reliable carriers depending on your location and package size, including but not limited to: USPS, FedEx, DHL (for USA and select international destinations); Canada Post, Royal Mail, Australia Post, La Poste, and other local postal services (for final‑mile delivery in many countries). You will receive a tracking number once your order is shipped.

4. Tax and Duty Policies

Tax and Duty Policies vary by destination:
For the United States: Sales tax may be applied at checkout depending on the shipping state's regulations.
For the European Union & UK: Product prices displayed on our website are inclusive of applicable Value Added Tax (VAT).
For Other International Destinations: Orders may be subject to import duties and customs clearance fees upon arrival. These local charges are the sole responsibility of the customer.
To avoid delays, please ensure your shipping address and contact information are accurate at checkout.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package. Please allow 24–48 hours for tracking information to update after you receive the email.

If you do not receive tracking details within 5 business days of placing your order, please contact us at connect@foercute.com.

6. Address Errors & Undeliverable Packages

It is your responsibility to provide a complete and accurate shipping address. Please double‑check your address at checkout.

If a package is returned to us due to an incorrect or incomplete address provided by you, or because it was unclaimed at the local post office, we will contact you to arrange reshipment. You will be charged for the actual cost of re‑shipping.

If you realize you entered the wrong address after placing your order, please email us immediately at connect@foercute.com with your order number and corrected address. We will do our best to update it before the order is shipped, but we cannot guarantee changes after the package has been dispatched.

7. Lost, Stolen, or Delayed Packages

Lost in transit: If your tracking shows “delivered” but you have not received the package, please first check with neighbors or your local post office. If still missing, contact us within 10 days of the “delivered” date. We will open an investigation with the carrier. Once the carrier confirms the package is lost, we will either issue a refund or send a replacement (at our discretion).

Stolen packages: We are not responsible for packages stolen after delivery confirmation. Please ensure a secure delivery location or consider using a pickup point.

Delayed packages: While we strive to meet delivery estimates, we cannot guarantee specific delivery dates. We are not liable for delays caused by carriers, customs, or force majeure events.

8. Split Shipments

If your order contains multiple items, they may be shipped separately to ensure faster delivery. You will receive separate tracking information for each shipment. No additional shipping charges will apply for split shipments unless you requested express delivery for part of the order.

9. International Shipping Restrictions

All our backpack products are crafted from ethically sourced, universally compliant materials (e.g., premium synthetic leather/canvas), ensuring smooth customs clearance globally.By placing an order, you confirm that the products comply with your local import laws. If your country prohibits the import of our products, we will cancel the order and issue a refund (shipping costs may be deducted if the package has already been dispatched and is returned).

10. Shipping Restrictions for Specific Addresses

We do not ship to P.O. Box addresses, APO/FPO/DPO military addresses, or non‑continental U.S. territories (including but not limited to Puerto Rico, Guam, American Samoa, U.S. Virgin Islands, etc.). If you provide such an address, we will cancel the order and issue a refund; if the package has already been dispatched and is returned to us, any shipping costs incurred will be deducted from the refund. For other countries, we also generally do not accept P.O. Box addresses unless specifically confirmed in advance.

11. Contact Us

If you have any questions about your shipment or this policy, please contact us at:

Email: connect@foercute.com
Tel: +8615391556650

Our shipping address (for returns only – not for customer pickups):
Room 608, 6th Floor, Ziyuangang
1381 Jiefang North Road, Baiyun District
Guangzhou City, Guangdong Province
China